Category: WhatsApp News

How many times we don’t want to use our account WhatsApp on 2 devices We can’t we’re not talking about the version of the web that we activate on our laptop, but about the possibility of using the same number on two Android phones without trying to resort to the technical tricks we’re looking for on YouTube  .

is it possible? The new multi-device feature makes your dreams come true: use WhatsApp with two Android phones or simply on your phone and tablet. How to do it? What are the requirements? Here we show you.

Requirements to use WhatsApp account on 2 devices at the same time

WhatsApp, the messaging platform used by more than 2 billion people worldwide, includes an â€œFriend Mode”which allows a person to pair another device with the same number.

This version is still in beta mode for Android 2.22.21.6, which requires it to be installed on at least one of the two phones to use this new feature.

Steps to use WhatsApp on 2 different devices or phones:

As expected, it’s easy to use WhatsApp on 2 devices From the app itself with the “Buddy Mode” feature. However, you should take this information into consideration: when you first install the WhatsApp application on your phone, by default a menu appears to register a new account associated with a phone number. Don’t worry, just follow these simple steps to switch to pairing mode:

step 1:

Go to the WhatsApp options menu, characterized by three vertical dots, and select the row with the “Link Device” option.

This action causes the QR code to appear, as until now it only appeared when you wanted to sync the conversation on WhatsApp Web.

Step 2:

Open the application on the device where you want to activate the WhatsApp session.

Find the Device link option in the device menu and activate the QR code reader to read it with your phone.

As you can see, with these two simple steps, you can use WhatsApp on 2 devices Simultaneously. You just have to wait for the sync in seconds and you can start enjoying your WhatsApp users on another device.

Advantages of using WhatsApp on 2 devices with new features

• This option allows users to use their WhatsApp account on two different phones without deleting it from one of the two phones.
• can use this account WhatsApp on 2 devices No need to keep your main phone powered on and connected to the internet.
• Each device works independently, they don’t need to be synced from mobile like they do now.
• This multi-device model also brings the novelty of being available not only on phones, but also on tablets.
• The Companion Mode of the WhatsApp application allows you to link your accounts not only on several devices, but on up to four Android phones at the same time.
• If one of the two devices is turned off, the other phone will continue to work, and when it is turned on again, the first will be able to automatically sync conversations.

This feature has been tested in several stages.The first is the mode that allows mobile + PC usage without connecting the first device, then the companion mode starts the evaluation phase on mobile + tablet until it reaches the novelty WhatsApp on 2 devices cell phone.

Now is the time to wait for the global launch while it is still being tested for WhatsApp Beta users.

How to check if you are in a group that can access the trial version?

You can check if your account is selected application Check for the new “Beta Multi-Device” option by looking at the “Settings” option, then IM in the “Paired Devices” row. If this is the case, take advantage of testing your WhatsApp number on 2 devices. If this is not your case, we will tell you how to achieve it another way:

How to use WhatsApp on 2 devices without the beta multi-device version

When the WhatsApp application activates this feature for all its users worldwide, we tell you that you can have your own WhatsApp on 2 devices Business version with the same number or via CRM software with multi-agent WhatsApp.

Steps to link WhatsApp Business on multiple devices:

1. Enter the WhatsApp Business app.
2. If your device is Android, find the three vertical dots in the upper right corner and check the option â€œmore choices”. if your phone is iPhone, tap “WhatsApp Settings”.
3. select option â€œLink Device”.
4. Click Pair Devices.
5. Scan QR code.

On web or desktop, you can associate WhatsApp with up to 4 devices with identifiable names, end-to-end encryption and independent connections for each associated device.

As a downside, this alternative doesn’t allow users to keep records of sent messages, it doesn’t have tools for monitoring work, and it doesn’t allow the creation of broadcast lists from linked devices.

To work around these limitations, you can use WhatsApp on 2 devices Use the same number for CRM.

6 Benefits of Integrating CRM for WhatsApp:

• Track customer chat history.
• Centralize all communication channels in one channel.
• Follow up on all customer service and support processes.
• Use the welcome message to configure options.
• Send group messages and use chatbots.
• Automatically sync chat history.

WhatsApp and WordPress are like Batman and Robin when they work together: a pair that understands each other perfectly. Just imagine, someone visits your website and decides to contact you directly through your WhatsApp account with a simple click. What a miracle! If you want this to happen, our first advice to you is this: stop writing ‘over and over again on Google’whatsapp plugin for wordpress‘ and take note of the selection we’ve shown you.

As you know, plugins are complementary programs that extend the functionality of web applications and desktop programs, so having a plugin installed in your browser will handle WordPress data for WhatsApp in a normal and easy way. This is the best way to chat live. Should we skip its use? no way!

WhatsApp Plugins for WordPress: Beware of These Alternatives

1. Userlike

The plugin is an advanced messaging software that includes a chat feature where visitors can start a conversation with you from your website.Not only that, but you can also include channels whatsapp for wordpress Where customers can receive more personalized attention.

This link to WhatsApp appears in the form of a “button”, which in the case of Userlike can also include other platforms such as Facebook and Telegram, as well as the usual SMS.

With Userlike, the chat box can be customized to their liking, letting website visitors decide which agent can participate, from written conversations to video calls, leaving comments or answering surveys.

Your agents will have a big advantage over your customers: they’ll have access to instant previews, which allow them to check what your customers are typing before sending a message so they don’t miss the correct reply.

Other tools that make it stand out:

• intelligent routing
• analysis part.
• chatbot.
• Instant translation to communicate with your customers in various languages.
• It also connects with third-party business solutions like Slack or Pipedrive.

2. Simple Social Media Share Buttons

It provides you with a floating bar with buttons from the different social networks the company is registered with if it is whatsapp for wordpressMakes setup super easy.

You just need to assign a phone number to your business using the messaging app.

You can even give the button your personal touch by giving it the shape you want (circular, rectangular, radial or use the official WhatsApp icon) and place it anywhere on the portal.

3. Button press

we can’t talk Plugin, WhatsApp for WordPress, Online integration, marketing and customer service (if we don’t mention Buttonizer). This is a very versatile plugin that allows you to add multiple actions to your WhatsApp Floating Button, all in a smart, intuitive, dynamic and customizable approach.

But that’s not all, you can even schedule chats to appear at times when you can handle clients in a timely and satisfactory manner.

In addition to its many advantages, WhatsApp button clicks can be statistically analyzed and can be monitored using Google Analytics.

It’s worth mentioning that although Buttonizer has a free version, to activate the buttons for this plugin you have to buy a paid extension.

With the pro version, you will enjoy many advanced features, support and updates that will make your company a big step forward in developing and promoting your website.

4. WhatsApp Me or Join.chat

This is a plugin that you can easily download from WordPress’s free repository or repository.

setup steps

• After the installation is complete, click “Options” to start configuring it.
• It will immediately ask you to add a mobile number, which can be the one your company uses to communicate or support customers. We recommend this because your website will be available 24 hours a day.
• You then have to decide whether you want the button to appear on mobile devices only, or also on the web portal.

In the last step, we recommend you choose the first one, so you can avoid frustration and confusion for customers who are trying to communicate with your business via computer, as they may not handle WhatsApp.

Just displayed on mobile devices, when customers press the WhatsApp button The messaging app will open automatically.

5. Add chat app button

As the name suggests, this plugin will add a button so that people who come to your website and are interested in learning more about what you offer can easily write in your WhatsApp chat room.

To do this, you just have to click on Settings, check the box Add Chat App Button, enter the phone number of the company associated with WhatsApp, and then you have to choose between two tabs: General Settings and “Button Design”.

In the first tab, you can choose the resolution (in pixels) at which you can see the buttons, among other features.

In the second tab, you’ll focus on how the button looks and behaves, its color, the shape of the icon, and the type of text you want the label to have.

If you already have a WhatsApp plugin for WordPress, the next step is to join eeuu.ws

As our business grows and we grow on our website and social network, the next step you should take is to rely on a CRM like eeuu.ws to efficiently manage all the messages reaching your WhatsApp.

With eeuu.ws, you will be able to manage chatbots in every area of ​​your business and unify all messages reaching WhatsApp, Instagram Direct and Facebook Messenger in one tray.

How would you feel if you could receive feedback from your customers directly via WhatsApp? Taking into account that doing so will help you understand what they think of your products and services, how much they value the attention you provide, and any other relevant data that will help you better design your sales strategy.Is there a way to do this without being spam?A sort of Customer Satisfaction Survey Comes off like a glove.

Rather than meeting everyone’s needs exactly, the idea of ​​a survey is to listen to what they have to say about your business in order to improve or strengthen certain aspects. In the end we will know how well or how poorly we are doing.

What are WhatsApp surveys?

How would you feel if you could receive feedback from your customers directly via WhatsApp? Taking into account that doing so will help you understand what they think of your products and services, how much they value the attention you provide, and any other relevant data that will help you better design your sales strategy.Is there a way to do this without being spam?A sort of Customer Satisfaction Survey Comes off like a glove.

Rather than meeting everyone’s needs exactly, the idea of ​​a survey is to listen to what they have to say about your business in order to improve or strengthen certain aspects. In the end we will know how well or how poorly we are doing.

What are WhatsApp surveys?

In today’s digital world, one of the go-to apps used by more than 2 billion people is WhatsApp to chat with family and friends, to keep direct messages with colleagues at work or study, and to communicate with companies that adopt a business version as one of them communication channels.

A sort of Customer Satisfaction Survey WhatsApp is a tool designed to help companies understand users, their relationship with brands, and their satisfaction. It is usually designed in the form of questionnaires and tries to make them as interactive as possible.

But it’s not just storing data for analysis, but using it to draw conclusions that help you make decisions based on what your own customers actually want. That’s the main reason for conducting WhatsApp surveys: to design work plans based on real information about the people you’re most interested in.

Why send surveys via Whatsapp?

Since you know how important customer satisfaction surveys are to your business or business, you can also cover other aspects with them. For example:

higher response rate

Best of all, you can share your surveys with dozens of people with just a few clicks. After sharing, the chances of getting quick replies and comments are very high as many people have been following their WhatsApp.

flexible questionnaire

Another attractive aspect is its flexibility. You can create multiple question types any way you want; for example, a questionnaire could be a list or a grid, or if you wanted to identify more specific aspects, you could simply chat with them and send them custom questions.

You can also add images and emoji to make your quizzes interactive. Always make sure your questions are direct.

interaction

By asking each client for their perspective, you let them know they are important to you. If you’ve worked to increase public loyalty, Customer Satisfaction Survey Conducive to continued close contact.

Tips for creating a customer satisfaction survey on WhatsApp. Apply all!

Creating and configuring a customer satisfaction survey on WhatsApp is actually quite easy, however, certain aspects must be considered in order to make it effective and attractive.

#1 Define the Goals of the Survey

Before you start creating a survey, define its purpose. Which respondents do you want to reach? Do you want to learn about your audience, analyze a specific trend, collect feedback or glean some new ideas?

Once you know what your end goal is, your survey messages, questions, and distribution strategy will be easier to create and obviously more likely to increase your response rate.

#2 Ask Interactive Questions

Surveys are another form of communication between you and your customers, so treat each question as a direct conversation with them. This should be what inspires your writing style, visual aids, and any other settings you may include. The more relaxed and interesting the conversation, the more motivated your audience will be to answer questions.

#3 Make participation easy

If you want to further increase your response rate, consider the circumstances your audience might be in when they take the survey. Since we’re talking about applying it on WhatsApp, they’re likely using their phone (possibly distracted), so it’s easy for them to focus on your problem.

• Keep it short and easy to understand.
• Double check that you have covered all possible answer options.
• Avoid overlapping answer choices, they can be confusing.
• Allow users to suggest alternative answers if necessary.

#4 Use images

Quite simply, people generally love photos, videos, and images, which help them crystallize their ideas and give them context. Like marketing communications, the success of survey campaigns depends on user participation. In this case, images act as allies.

When used correctly, they can also help respondents understand the questions and answer options, which can improve the accuracy of the survey.

#5 Short

The number of questions you ask in the survey is entirely up to you. You can have a three-question survey, a 19-question survey, or anything in between.

It all depends on the type and level of information you want to gather, but remember: the more questions you ask, the fewer answers you get. In other words, if you want to successfully reach more users through WhatsApp, try to reduce your questions to 10 or less.

How to create a customer satisfaction survey on WhatsApp?

There are various ways to conduct satisfaction surveys on WhatsApp, here are some options for you to choose the one that best suits your requirements:

#1 Straight from WhatsApp

WhatsApp added surveys to its functionality last November, and it’s a viable option that can be applied individually or with our customers. These are the steps to follow:

1. Enter the chat you want to send the survey to.
2. Press the paperclip icon that appears at the bottom, next to the camera.
3. Press the “Survey” option and define the questions you want to ask.
4. You can add up to 11 answer choices.

#2 Using Chatbots in WhatsApp Business

This is the best option for creating automated and professional surveys. Creating a survey with a chatbot will give you good clues as to the direction you should follow. Also, it will create a dialogue and generate more interactions with your customers or users.

For this you have to install WhatsApp Business API or take help of CRM like What ticket.

#3 Using the WhatsApp Business Interactive API

As WhatsApp Business features have been developed and improved, the company has sought to improve the flow of conversations. Interactive messages are an example. Previously people could only send simple MMS or text messages. They can now send templates and recipients can reply with just one click.

Now, if you have this API, it will be much easier to conduct satisfaction surveys among your customers. If you choose this option, make sure you follow the rules for message templates, as they must be pre-approved.

#4 Forms, Apps, and More Options

We’ve mentioned the two most common options for creating WhatsApp surveys, but they’re obviously not the only ones. Here we show you others who can serve you:

• Google Sheets: If you don’t mind questions being closed and the same for all contacts, this is a simple and cheap idea.
• WhatsApp Voting Bot: This development will allow you to ask questions of your contacts over the web without having to register or download an app.
• Apps for creating WhatsApp surveys: They are pre-designed, so you only need to configure them. The most commonly used are Voliz and Pollie

Are you planning to exceed your customers’ expectations on WhatsApp?Take the initiative and do it with eeuu.ws

Fully understanding the customer’s perspective on our business will give us a clearer understanding of the direction we should take. The next step you should take is to further optimize your WhatsApp to improve customer service.

That’s where eeuu.ws comes in, a CRM that lets you centralize WhatsApp, Instagram Direct, and Facebook Messenger communications in one tray with the ability to manage chatbots in every area of ​​your business, including of course the strategy customer satisfaction survey.